- Home /
- Shipping Policy
- Welding Machines
- Welding Wires
- Eye Protection
- Face Shields
- First Aid & Hygiene
- Head Protection
- Hearing Protection
- Height Safety
- Welding Safety
- Pipe Welding
- Rotators & Turning Rolls
- Ceramic Backing
- Workshop Tools
ARC Welding & Safety Supplies utilises third party shipping carriers: NZ Couriers and Global Express New Zealand (Toll Group). Any limitations and/or delays on services provided by each carrier is beyond ARC Welding & Safety Supplies control.
Sales Taxes: We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within New Zealand.
Dispatch: Same or Next business day. Orders placed before 2pm are typically shipped the same business day (unless the product is on pre – order or back order for a customer on account). If goods are showing zero stock availability, please, contact us for an estimated arrival date. Transit time begins the day after your order leaves our warehouse.
Overnight for Business area with NZ Couriers.
2 – 5 business day for Rural area with NZ Couriers.
3 – 14 days with the Global Express New Zealand.
The time is an estimate only. ARC Welding & Safety Supplies not be liable for any loss or damage incurred by the Customer as a result of Delivery being late.
Freight Cost: Based on the Delivery address and the Order weight and volume.
Products' Delivery which are fragile ether bulky or require a certain type of delivery due to the regulation for transport of Dangerous Goods is a subject of individual calculation.
In the event that the Customer is unable to take Delivery of the Goods as arranged then the Supplier shall be entitled to charge a reasonable fee for redelivery and/or storage.
Customers on Trade Account:
The freight charges calculated for your order will be based on your current contract with ARC Welding & Safety Supplies. The freight cost is shown during check out will be adjusted in final invoice accordingly. Please contact your ARC Welding & Safety Supplies representative for full details of your account freight rate.
The freight fee will be calculated during check-out and is based on address provided.
The freight for orders sending by the Global Express New Zealand (usually they are orders with Bulky items and Dangerous Goods required Chem Couriers delivery) will be calculated separately. You will be contacted by ARC Welding & Safety Supplies team after your payment has been received for an extra freight payments.
We are unable to ship outside of New Zealand as well as to Stewart Island, Chatham Island or to Great Barrier Island for the website orders.